1: Remeber to fill in your connection details correctly, if theres any problems the new error reporting feature will let you know what the problems are. Please also note that in version 8.1 tune in links are generated automatically for you, so there is no need to edit and files so members can tune in. If you are having problems with tune in links not working please ensure that you have correctly set your hostname and port number in the radio center settings..
2: Please please do not contact us saying that this does not work if you have not checked and double checked over your edits and uploads, that means make sure you added all skin ellements to each skin, make sure you have not missed one letter or character when copying and pasting and if you have done all that, do it one more time, if that doesnt help let us know and we will help you out. However, please be aware that Bouncyservers customers will have priority in support ques and response times may be slow at times.
3: Please check out our knowledgebase for frequent problems peopel have with the bouncy radio center. Usually connection timed out errors mean your webhost has a firewall set up blocking your radio port, you need to have them allow traffic on this port and the port number above. If they will not or are unable to do this, you will have to move your website to a host which fully supports SHOUTcast and streaming media such as BouncyServers.
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